General FAQs

What are your business hours?

Monday - Friday: 9am - 6pm MST

Saturday: Limited hours

Sunday: Closed

Where are you located?

Evans, CO

What products/services do you offer?

We offer a variety of products including but not limited to:

  • DTF heat transfers
  • UV DTF transfers
  • Sublimation transfers
  • Apparel
  • Stickers
  • Drinkware
  • and more!

We also offer graphic design services.

What is your return policy?

Our return/refund policy can be found here.

What is the best way to get ahold of you?

The best way to get ahold of us is either byemail. We are also available by text, Facebook, Instagram, or TikTok. You can also click the chat button in the bottom right corner!

Shipping FAQs

Can I pickup my order?

Yes! We offer a pickup option in Evans, CO (Greeley area). Simply select Local Pickup during checkout.

Items that are unavailable for pickup are: 

  • UV DTF Transfers

What shipping options do you offer?

We utilize USPS and UPS for our shipping carriers. USPS shipping options include:

  • Ground Advantage
  • Priority Mail
  • Priority Mail Express

UPS shipping options include:

  • UPS 2nd Day Air
  • UPS 3 Day Select
  • UPS Next Day Air

My package is lost, what do I do?

Unfortunately once your package leaves our hands, we no longer have any control of it. However please let us know within 48 hours if you suspect your package is lost. We will look into it and see if we can find out any further information. If we cannot, we will suggest filing a lost package request with the shipping carrier.

View Shipping Policy

What is your shipping policy?

Our shipping policy can be found here.

Can I change my order from shipping to local pickup after placing my order?

No. Please make sure you select your preferred delivery method before completing checkout.

If you are local and would like to pick up your order, you must select Local Pickup at checkout. If shipping is selected and paid for, your order will be processed as a shipped order.

To keep our order processing and fulfillment running smoothly, shipping charges are non-refundable and we are unable to switch an order from shipping to local pickup after it has been placed.

We know mistakes happen, so please take a moment to double-check your delivery method before submitting your order. 💕 This helps us keep orders moving quickly and ensures we can continue providing the best possible service to everyone.

DTF Transfers FAQs

DTF Transfers near me

What is your turn around time?

DTF transfers are printed in 1-3 business days unless rush processing is added. 

How much is rush processing?

Add Rush Processing to move your order to the front of our production queue!

Monday–Friday Rush: $25
Orders placed by 10 AM MST will be printed same day.

Saturday Rush: $50
Orders placed by 10 AM MST Saturday will be printed same day.

⚠️ FRIDAY AFTER 10 AM:
Need your order printed Saturday? You must purchase Saturday Rush ($50).

If you purchase Weekday Rush ($25) after 10 AM MST on Friday, your order will be printed first thing Monday morning.

Please Note: Rush Processing applies to printing/production time only and does not include shipping or delivery time.

What can I apply DTF transfers to?

Direct to film transfers can be applied to a variety of fabric types including cotton, polyester, and blends. These prints can also be applied to any color!

How to properly press DTF transfers?

 

Step 1. Pre-Press Shirt to remove moisture

Step 2. Transfer the image by heat press at 320°F for 10-15 seconds with firm pressure.

Step 3. Peel warm/cool

Step 4. Heat press again at 280°F 5 seconds with medium pressure to enhance softer hand feel.

What is your store policy for DTF transfers?

Our store policy can be found here.

Promotional Products FAQs

Colorado promotional products

What is your turn around time?

Do you have set up fees?

Nope! We do not charge our customers any set up fees for any custom products. However, if your artwork files are not print quality or you need artwork designed, there are fees associated with that.

View Design Services

Do you have order minimums?

We understand the frustration that comes with order minimums, therefor we do not have them on most of our products. Please reach out to us if there is a product you'd like that has an order minimum and we will see what we can do for you!

Do you offer bulk discounts?

Yes! We will happily offer bulk discounts. While some are currently set up on the website, others are not and we are working to get them all set up online.

How do I care for my products?

Apparel care instructions can be found here.

Drinkware care instructions can be found here.

I don't see what I'm looking for, can you give me other options?

Absolutely! While we have listed our most popular items on the website, we can absolutely find you the perfect product you are looking for.

Design Services FAQs

graphic designer

What is turn around time?

  • Design Services: time varies based on how many revisions it takes to get the perfect design.

How will I receive my file(s)?

Drafts of your design will be emailed to you with a watermark. Once the design is finalized, the file will be emailed to you without a watermark.

Licensing

  • The file is for personal and small commercial use (up to 25 items).
  • RESELLING OR RE-DISTRIBUTION OF THIS DIGITAL FILE IS STRICTLY PROHIBITED AND AGAINST THE LAW!

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