Cancellation policy
At KM Customs, many of our products are made to order and customized just for you. Because of this, all sales are considered final once production has begun.
If you need to request a change or cancellation, please reach out to us as soon as possible after placing your order via email (office@kmcustomsshop.com). We’re always happy to help before production starts.
-
If production has NOT started:
We may be able to cancel or adjust your order. -
If production HAS already started:
The order cannot be changed or cancelled, as materials and time have already been committed to creating your custom item.
By completing your purchase, you acknowledge and agree to this policy. If you have any questions or concerns, don’t hesitate to contact us — communication is key, and we’re here to help.